Frequently Asked Questions
We have compiled our customers' most frequently asked questions about orders, shipping, payments and returns, so you can quickly find what you need.
If you don't find the answer you're looking for, the team at Club6 is always at your disposal to serve you.
Orders within Greece are delivered:
- 1–3 business days by courier
- 3–5 business days for Mainland Greece
- Up to 7 working days for islands & hard-to-reach areas
For abroad:
- EU countries: 7–14 business days
- Other international destinations: 10–20 business days
- Free shipping for purchases over 50€
- For purchases under €50, the charge is 3,50€ (ACS)
- Shipping via Box Now with 2€ up to 2 kg
- For shipping abroad, contact us.
- By debit, credit or prepaid card (Visa, Mastercard, Maestro, Diners) through Alpha Bank's secure system
- With Apple Pay or Google Pay
- With IRIS online payments
- Cash on delivery – Cash on delivery
- By deposit into a bank account
You can change product within 5 days from receipt.
The return is accepted if:
- The product is in its original condition.
- It has not been used or altered.
- Accompanied by the purchase document
Before sending the return, please contact 6975796089 ή [email protected].
- In custom made products (such as testimonials)
- In earrings for hygiene reasons
If you have a history of allergies, jewelry made from stainless steel is the safest option.
Once your order has been shipped, you will receive an email with all the information and a tracking link.
- Avoid contact with water, sea, perfumes and cosmetics
- Do not wear them during sporting activities.
- Store jewelry separately in a case or pouch.
- Clean with a soft cloth.
Club6
Phone: +30 6975796089
E-mail: [email protected]
VAT number: 803065165
Tax Office: 7th Thessaloniki
No. FILLING: 188543106000