{"id":14,"date":"2025-11-16T22:15:45","date_gmt":"2025-11-16T20:15:45","guid":{"rendered":"https:\/\/club6.com.gr\/?page_id=14"},"modified":"2026-07-01T09:00:26","modified_gmt":"2026-07-01T07:00:26","slug":"returns","status":"publish","type":"page","link":"https:\/\/club6.com.gr\/en\/returns\/","title":{"rendered":"Withdrawal \/ Return Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_2009805926\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-full-width align-middle align-center\"  id=\"row-655217399\">\n\n\n\t<div id=\"col-1356079592\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n  <div id=\"page-header-333360049\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper uppercase flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Withdrawal \/ Return Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-center nav-center\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:60%;height:2px;background-color:rgb(0, 0, 0);\"><\/div><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1490969511\">\n\n\n\t<div id=\"col-565613394\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p style=\"text-align: justify;\">Club6 offers you the opportunity, if you wish to change the product you have purchased, to do so within 14 days from the day you receive your order.<\/p>\n<p style=\"text-align: justify;\">The return is accepted if:<\/p>\n<ul style=\"text-align: justify;\">\n<li>The product was returned in its original condition and packaging, without damage.<\/li>\n<li>It has not been used or altered.<\/li>\n<li>It is accompanied by the purchase document.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">To return your order, we would like you to first contact us either by phone at 6975796089 or by email at <a href=\"mailto:info@club6.com.gr\">info@club6.com.gr<\/a>\u00a0to accept your request.<\/p>\n<p style=\"text-align: justify;\">Our company will immediately arrange for the return of your order.<\/p>\n<p style=\"text-align: justify;\">Returns are NOT accepted on specific custom made products that are prepared to order (trials), as well as on earrings for hygiene reasons.<\/p>\n<p style=\"text-align: justify;\">The customer is responsible for the costs of returning the product. For a refund, the product and its packaging must be in its original condition without damage and must have been delivered within 14 days of the date of receipt of your order.<\/p>\n<p style=\"text-align: justify;\">If the payment was made by debit card, the money will be returned to the bank account where you made the purchase.<\/p>\n<p style=\"text-align: justify;\">If the product you received is defective, you can return it to us at no additional cost. If it is found to be defective, it will be replaced with a new product (if in stock, otherwise a refund will be issued.)<\/p>\n<p style=\"text-align: center;\"><div class=\"cs4u-wb-policy\"><h3>Right of Withdrawal<\/h3>\n<p>In accordance with the provisions of Law 2251\/1994 on Consumer Protection, as in force, the consumer has the right to withdraw from the distance purchase contract within fourteen (14) calendar days from the date of receipt of the product, without requiring justification.<\/p>\n<p>To exercise your right of withdrawal, please complete and submit the online form below. After submitting your request, you will receive a confirmation of receipt and will be informed about the product return process.<\/p>\n<p>The right of withdrawal applies only in the cases provided for by applicable law and does not apply, among others, in the following cases:<\/p>\n<ul>\n<li>Products that have been manufactured according to the consumer&#039;s specifications or have been clearly personalized (custom or made-to-order products).<\/li>\n<li>Products that deteriorate or expire soon.<\/li>\n<li>Sealed products that cannot be returned for reasons of public health or hygiene protection and have been unsealed after delivery.<\/li>\n<li>In other cases that are excluded from the right of withdrawal according to Law 2251\/1994.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> For reasons of public health and safety, returns are not accepted for food, perishable products, products that require refrigeration or freezing conditions, as well as for products that have been manufactured or formulated according to the customer&#039;s specifications or special requirements.<\/p>\n<\/div>                <div class=\"cs4u-wb\">\n                        <div class=\"cs4u-wb__intro\">\n                <h2>Electronic declaration of withdrawal<\/h2>\n                <p>Fill in your order details and confirm submission. You will receive a confirmation email with the submission time.<\/p>\n            <\/div>\n            <form class=\"cs4u-wb__form cs4u-wb__wizard\" method=\"post\" action=\"https:\/\/club6.com.gr\/wp-admin\/admin-post.php\" enctype=\"multipart\/form-data\" data-start-step=\"1\">\n                <input type=\"hidden\" name=\"action\" value=\"cs4u_wb_submit\">\n                                    <p class=\"cs4u-wb__hp\" aria-hidden=\"true\"><label>Leave this field empty<input type=\"text\" name=\"cs4u_wb_company\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/p>\n                                <input type=\"hidden\" id=\"cs4u_wb_nonce\" name=\"cs4u_wb_nonce\" value=\"3e1cf569b3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/14\" \/>                <ol class=\"cs4u-wb__steps\" aria-label=\"Steps to withdraw\">\n                    <li class=\"is-active\" data-step-indicator=\"1\">Order<\/li>\n                    <li data-step-indicator=\"2\">Products and reason<\/li>\n                    <li data-step-indicator=\"3\">Confirmation<\/li>\n                <\/ol>\n                                <section class=\"cs4u-wb__panel\" data-step=\"1\">\n                    <h3>Identification details<\/h3>\n                    <div class=\"cs4u-wb__grid\">\n                    <p>\n                        <label for=\"cs4u_wb_order_id\">Order number *<\/label>\n                        <input type=\"number\" id=\"cs4u_wb_order_id\" name=\"order_id\" value=\"0\" required>\n                    <\/p>\n                    <p>\n                        <label for=\"cs4u_wb_customer_email\">Order email *<\/label>\n                        <input type=\"email\" id=\"cs4u_wb_customer_email\" name=\"customer_email\" value=\"\" required>\n                    <\/p>\n                    <p class=\"cs4u-wb__lookup-wrap\">\n                        <button type=\"button\" class=\"button cs4u-wb__lookup\">Order control<\/button>\n                        <span class=\"cs4u-wb__lookup-status\" aria-live=\"polite\"><\/span>\n                    <\/p>\n                    <p>\n                        <label for=\"cs4u_wb_customer_name\">Full name *<\/label>\n                        <input type=\"text\" id=\"cs4u_wb_customer_name\" name=\"customer_name\" value=\"\" required>\n                    <\/p>\n                    <p>\n                        <label for=\"cs4u_wb_customer_phone\">Phone<\/label>\n                        <input type=\"text\" id=\"cs4u_wb_customer_phone\" name=\"customer_phone\" value=\"\">\n                    <\/p>\n                    <\/div>\n                <\/section>\n                <section class=\"cs4u-wb__panel\" data-step=\"2\">\n                    <h3>2. Product selection<\/h3>\n                    <p class=\"cs4u-wb__hint\">After confirming the order number and email, the products in the order are displayed for selection.<\/p>\n                    <div class=\"cs4u-wb__grid\">\n                        <p>\n                            <label for=\"cs4u_wb_resolution_type\">Desired solution *<\/label>\n                            <select id=\"cs4u_wb_resolution_type\" name=\"resolution_type\" required>\n                                <option value=\"refund\">Refund<\/option>\n                                <option value=\"replacement\">Product replacement<\/option>\n                            <\/select>\n                        <\/p>\n                        <p>\n                            <label for=\"cs4u_wb_opened_package\">Opened package?;<\/label>\n                            <select id=\"cs4u_wb_opened_package\" name=\"opened_package\">\n                                <option value=\"no\">No<\/option>\n                                <option value=\"yes\">Yes<\/option>\n                                <option value=\"unknown\">I&#039;m not sure.<\/option>\n                            <\/select>\n                        <\/p>\n                    <\/div>\n                    <div class=\"cs4u-wb__item-actions\" aria-label=\"Return product options\">\n                        <button type=\"button\" class=\"button cs4u-wb__select-all\">Select all products<\/button>\n                        <button type=\"button\" class=\"button cs4u-wb__clear-items\">Clear selection<\/button>\n                    <\/div>\n                    <div id=\"cs4u_wb_items\" class=\"cs4u-wb__items\"><\/div>\n                    <div id=\"cs4u_wb_totals\" class=\"cs4u-wb__totals\" aria-live=\"polite\"><\/div>\n                    <div class=\"cs4u-wb__whole-order-wrap\">\n                        <label class=\"cs4u-wb__whole-order\"><input type=\"checkbox\" name=\"whole_order\" value=\"1\"> <span>The entire order<\/span><\/label>\n                        <span class=\"cs4u-wb__whole-order-status\"><\/span>\n                        <label class=\"cs4u-wb__whole-order-note\" for=\"cs4u_wb_whole_order_reason\">Reason\/comment for the entire order                            <textarea id=\"cs4u_wb_whole_order_reason\" name=\"whole_order_reason\" rows=\"3\" placeholder=\"Optional explanation\"><\/textarea>\n                        <\/label>\n                    <\/div>\n                    <span class=\"cs4u-wb__item-choice-status\" aria-live=\"polite\"><\/span>\n                    <p>\n                        <label for=\"cs4u_wb_photos\">Photos\/evidence (optional)<\/label>\n                        <input type=\"file\" id=\"cs4u_wb_photos\" name=\"photos[]\" multiple accept=\"image\/*,.pdf\">\n                        <span class=\"cs4u-wb__hint\">Useful for wrong, defective or damaged product.<\/span>\n                    <\/p>\n                    <div class=\"cs4u-wb__legal-note\">\n                        <div><strong>Return shipping<\/strong><br><p>The return cost is borne by the customer, unless the store has agreed otherwise or the product is wrong\/defective.<\/p>\n<\/div>\n                        <div><p>Certain products may be excluded from the right of withdrawal in accordance with applicable law, such as personalized products, sealed items that have been unsealed, or digital content under certain conditions.<\/p>\n<\/div>\n                    <\/div>\n                <\/section>\n                <section class=\"cs4u-wb__panel cs4u-wb__confirm\" data-step=\"3\">\n                    <h3>3. Confirmation of withdrawal<\/h3>\n                    <label>\n                        <input type=\"checkbox\" name=\"confirm_withdrawal\" value=\"1\" required>\n                        I confirm that I wish to submit a declaration of withdrawal for the above order.                    <\/label>\n                <\/section>\n                <div class=\"cs4u-wb__nav\">\n                    <button type=\"button\" class=\"button cs4u-wb__prev\">Back<\/button>\n                    <button type=\"button\" class=\"button cs4u-wb__next\">Continuity<\/button>\n                    <button type=\"submit\" class=\"button cs4u-wb__submit\">Confirmation of withdrawal<\/button>\n                <\/div>\n            <\/form>\n        <\/div>\n        \n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2009805926 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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